Privacy Policy
We are committed to protecting
your privacy. We will only use the information that
we collect about you lawfully (in accordance with the
Data Protection Act 1998) and according to the Which?
Web Trader Code of Practice.
We collect information about you for 2 reasons: firstly,
to process your order and second, to provide you with
the best possible service.
We will not e-mail you in the future unless you have
given us your consent.
We will give you the chance to refuse any marketing
email from us or from another trader in the future.
The type of information we will collect about you includes:
your name
address
phone number
email address
We will never collect sensitive information about you
without your explicit consent. The information we hold
will be accurate and up to date. You can check the information
that we hold about you by emailing
us . If you find any inaccuracies we will delete
or correct it promptly.
The personal information which we hold will be held
securely in accordance with our internal security policy
and the law and the Which? Web Trader Code.
If we intend to transfer your information outside the
EEA (European Economic Area) we will always obtain your
consent first.
If you have any questions/comments about privacy, you
should email
us
Terms & Conditions
Pricing
All prices quoted are
in 'pounds sterling' (£) and will include UK Value
Added Tax, where applicable, (VAT) at 20%.
You may purchase goods from ukfineart.com with your
credit card using currencies other than 'pounds sterling'.
In such cases your credit card company will be billed
in 'pounds sterling' and they in turn will bill you
in your local currency. The actual exchange rate applied
to your transaction will be the rate set by your credit
card company on the date of the transaction.
The link to 'Currency Converter/Exchange Rates' is provided
for information only. ukfineart.com cannot be held responsible
for the exchange rate or any other charges applied to
your transaction by your credit card company.
Payment Options
Payment can be made
by most major credit cards. Payment will be debited
from your account before the despatch of your purchase.
For your peace of mind the transmission of credit card
details for all ukfineart on-line orders is carried
by Worldpays' secure network.
Local Sales Tax & Duties
Apart from VAT,
no local (non EU) sales taxes or duties are included
in the quoted prices. It is your responsibility to pay
any such charges where applicable.
UK Value Added Tax is not applied to goods purchased
from and delivered to countries outside the European
Union.
Security
ukfineart.com
wants your shopping experience to be fun, simple, and
In the unlikely event of fraud, most financial institutions
will limit your liability to £50 or less.
Order Confirmation
When your order
is processed, a receipt page will appear for you to
print out with your order number on.
Also you will receive order confirmation by e-mail from
ukfineart.com and worldpay to confirm your payment has
been authorised.
For your peace of mind the transmission of credit card
details for all ukfineart on-line orders is carried
by Worldpays' secure network.
Cancellations
You may cancel your order for any reason before it is shipped as well
as upto 7 days after receiving the goods, beginning
the day after receipt.
Upon cancellation you will be asked to return and pay
for the cost of returning the goods, this being the
only cost incurred to yourself.
The cancellation of orders after 7 days of receiving
the goods cannot be accepted.
In the unlikely event that you would choose to cancel
your order all monies including initial shipping costs
from yourself will be returned within 30 days of cancellation.
To cancel your order e-mail customerservices@ukfineart.com
Packing Your Pictures
Great care is
taken to ensure that your pictures reach you in the
same condition that they leave ukfineart.com's offices.
Your Prints are checked and then wrapped in tissue paper
before being rolled into a 4" or 5" mailing tube. The
Tube is then sealed before being consigned to Royal
Mail for recorded delivery.
Delivery
Goods will normally be despatched
within 3 working days. The actual delivery time will
depend on the destination. A signature to confirm receipt
of your order will be required.
You will be advised of any delay or if the item is no
longer available.
Deliveries to destinations outside the UK could take
up to two weeks or more because of the greater distances
involved and possible custom checks 'en route'.
Unless a prior arrangement has been made, all goods
will be delivered within 30 days of the order.
If for any reason that ukfineart.com cannot deliver
within this time the customer will be notified immediately
and with agreement another time for delivery will be
made or the customer has the option to request a refund.
All products
are subject to availability and may be withdrawn if
the stock is 'sold out'.
If your order cannot be fulfilled you will be offered
an alternative or given a full refund.
ukfineart.com does not guarantee that orders will be
available on a specific date or delivered within a specific
time schedule.
If delivery is delayed or advanced through no fault
of ukfineart.com or its agent, ukfineart.com's liability
shall be limited to a refund of, or reduction in delivery
charges at ukfineart.com's option.
Shipping Charges are a one-off payment of either:-
£ 6.00 for
Western Europe
or £ 9.00 for The Rest of the World
Countries in Western Europe = Austria, Belgium, Denmark,
Finland, France, Germany, Greece, Iceland, Italy, Ireland(Republic
of), Luxembourg, Netherlands, Norway, Portugal, Spain,
Sweden, Switzerland & UK.
All other Countries are "Rest of the World"
Damage, Loss & Complaints
In the
unlikely event that your product is lost in
transit please advise us in writing or e-mail customerservices@ukfineart.com
within 10 working days from the date of your order.
Should your product arrive damaged please
retain the packaging and the product and contact us
within 14 days of receipt. We will credit your account
within one week of receiving your return.
This does not affects your statutory rights as a consumer
In the event you have cause for complaint please
contact us using the details below.
Send all returns to:
ukfineart.com Returns,Europa House, Barcroft Street, Bury, Lancashire BL9 5BT. United Kingdom
we will contact you by the next working day (Mon to
Fri) of your request.
we will deal with your complaint in a fair, confidential,
and effective manner
Product Guarantee
If you are not entirely
satisfied with your purchase please return it within
14 days of purchase with your receipt for a full refund.
Nothing in this clause shall affect your statutory rights.
Privacy Policy & Data Protection
We are
committed to protecting your privacy. We will only use
the information that we collect about you lawfully (in
accordance with the Data Protection Act 1998) and according
to the Which? Web Trader Code of Practice.
We collect information about you for 2 reasons: firstly,
to process your order and second, to provide you with
the best possible service.
We will not e-mail you in the future unless you have
given us your consent.
We will give you the chance to refuse any marketing
email from us or from another trader in the future.
The type of information we will collect about you includes:
your name
address
phone number
email address
We will never collect sensitive information about you
without your explicit consent. The information we hold
will be accurate and up to date. You can check the information
that we hold about you by emailing
us . If you find any inaccuracies we will delete
or correct it promptly.
The personal information which we hold will be held
securely in accordance with our internal security policy
and the law and the Which? Web Trader Code.
If we intend to transfer your information outside the
EEA (European Economic Area) we will always obtain your
consent first.
If you have any questions/comments about privacy, you
should email
us .
Miscellaneous
ukfineart.com
shall not be liable to any person for any loss or damage
which may arise from the use of any of the information
contained in any of the materials on this Web Site.
All website design, text, graphics, the selection and
arrangement thereof, and all underlying source code,
and all other material on this website are copyright
ukfineart.com. ALL RIGHTS RESERVED.
All print sizes given are approximate.
Permission is granted to print in hard copy or electronically
copy elements of this website for the sole purpose of
placing an order with ukfineart.com or using this website
as a shopping resource. Any other use of materials on
this website, including reproduction for purposes other
than those noted above, modification, distribution,
or republication, without the written permission of
ukfineart.com is prohibited.
Certain (hypertext) links in this site will lead to
web sites that are not under the control of ukfineart.com.
When you activate any of these links you will leave
the ukfineart.com web site. ukfineart.com will accept
no responsibility or liability in respect of the material
on any web site that is not under the control of ukfineart.com.
Ownership & Address
ukfineart.com
is owned and operated by ukfineart.com
The registered office is:
Europa House
Barcroft Street
Bury
Lancashire
BL9 5BT
United Kingdom
E-mail: customerservices@ukfineart.com
Phone: +44 (0)870 750 0590
Our offices are open 9AM
to 5PM Monday to Friday (GMT)
*Calls are charged at standard rate
Trademarks & Copyright
All materials on this Web Site are copyright 1999 -
2018 ukfineart.com. All rights reserved
Version
ukfineart term & conditions 1.3
Last Update: 16th Oct 2011